General terms and conditions of vehicles X-Rent

1. Rate - reservation - payment - invoicing

The rate applied is calculated based on the duration and kilometers traveled. Fuel is not included in the rate and is always charged to the tenant. Reservations are made at the counter, by telephone, via email or website, after which the tenant receives an email containing a summary of his request together with the general terms and conditions and an invitation to pay a predetermined reservation amount via the payment link, QR Code or cash. The reservation amount must be paid within 48 hours after receiving the payment invitation. Only upon receipt of this amount is the booking valid and the customer accepts the general terms and conditions. A rental deposit may be requested and must be paid in advance or upon collection of the vehicle, either on site at the registered office or by bank transfer as agreed. The instructions for the payment of this advance/deposit are given by the landlord and must be adhered to by the tenant. In the event of full or partial non-payment of the agreed reservation amount within 48 hours after receiving the payment invitation, the landlord is authorized to cancel the rental. Alternative reservation and payment methods for regular and/or long-term rental are only possible with written approval from the landlord. Invoices are payable within 30 days. If payment is not made on the due date, the amounts due will automatically incur interest of 10% per month, from the due date, without any notice of default being required. All complaints must be well-founded and properly motivated and must be addressed directly to the landlord within eight days of receipt of the invoice by registered letter. If the customer fails to make payments, any permitted discount will lapse by operation of law. By accepting the contract / invoice, the tenant acknowledges that he is aware of and agrees with the general rental, invoice and payment conditions. Belgian law applies to the assessment of the legal relationship between X-Rent.be and the tenant. All disputes can only be settled by the court of Ypres.

2. Age - driving license - subletting

The driver and/or renter must have a Belgian identity card and a Belgian driving license of the European model. The driver of the vehicle must have had a valid driver's license for at least 3 years. The renter is liable for the driver to whom he entrusts the vehicle. If a forged or invalid driving license is presented, the renter will be personally liable for any damage to third parties and to the rented vehicle. Subletting and/or transfer of rent is strictly prohibited. Deviations from this must be recorded in writing between the tenant and the landlord.

3. Maintenance - repair

The costs of repairs, maintenance, lubrication and oil are included in the rental price and are borne by the landlord. The renter is only liable for repairs to the rented vehicle if the damage to the vehicle was caused by his actions as a result of serious error and/or incorrect use of the vehicle, whether intentionally or unintentionally. Flat or torn tires and broken glass are always the responsibility of the tenant. If the tenant has repairs or maintenance carried out without the landlord's permission, the costs will be borne by the tenant. The renter must regularly check the oil level, coolant and tire pressure and contact the rental company every 5,000 km to allow him to carry out normal maintenance and/or provide the correct instructions. The renter must top up the AD Blue level in a timely manner when this is indicated on the dashboard. The renter is responsible for damage resulting from non-refilling or late refilling of AD-Blue. In the event of a defect, the renter must immediately contact the lessor at the risk of having to pay for the damage to the vehicle due to further use.

4. Use of the vehicle - cleaning

The renter must use the vehicle with due care. The vehicle may not be used for:

unlawful purposes
transport of dangerous loads
Towing or transporting/pushing/competitions that are too heavy

The renter is prohibited from making any changes/conversions/disassembly to the vehicle. Unless written permission has been given by the lessor, no advertising of any kind may be made on the rental vehicle. The renter is liable for all damage caused by him to the vehicle or to himself or to his own goods or to third parties, or to goods of third parties. The renter acknowledges upon collection that the vehicle is in well-maintained condition. Any damage will be noted on the damage report, which will be signed by the landlord and tenant at the start of the rental. The lessor is responsible for the normal cleaning of the vehicle. The tenant is responsible for cleaning and keeping the interior clean during his rental period. If the rented vehicle is returned in a dirtier condition than when it was delivered, cleaning costs will be charged without informing the renter. If the renter rents a vehicle with a tow bar, a higher maximum permitted weight may not be towed than what is stated on the on-board documents. When renting with a tow bar, the tenant will ensure that he complies with the legislation and has the necessary driving license. The landlord has no liability whatsoever in this regard. In the event of an accident, the driver must in any case draw up a collision form, otherwise all costs will be borne by the renter. In the event of a breakdown, the tenant must immediately inform the landlord by telephone, otherwise the latter cannot intervene for costs already incurred. All motor vehicles are provided with roadside assistance at Touring.

5. Additional provisions regarding insurance

The rental price includes:

a civil liability insurance with exemption.
comprehensive insurance with exemption.
breakdown assistance insurance for vans, minibuses and passenger cars.

The following exemptions apply to the insurance:

General exemption in BA: €250
General comprehensive exemption: €1500

Driver under 23 years of age:

Increase in general exemption in BA: extra exemption of €150 => so €250 + €150 = €400
Comprehensive: doubling of the exemption for personal damage => so €1,500 x 2 = €3,000

No increased exemption applies if driver is older than 23 years and has had a driver's license for at least 3 years. Each driver must be at least 21 years old. The renter must be responsible for insuring the goods to be transported by him and cannot under any circumstances reclaim the renter for any damage to the goods for whatever reason or from whatever cause that damage may have arisen. In the event of an accident, fire or theft, intervention by the police or the competent government services is mandatory and this must be reported to the landlord without delay. Naturally, the tenant remains personally fully liable in the event of gross negligence (in all BA policies: see art. 25 in these cases the BA company will exercise recourse). The gross negligence is much more restrictive with regard to one's own damage, since no intervention is then granted in the event of damage associated with simple intoxication, flight, committing traffic offenses from the second degree (e.g. driving through a red light, driving over a full white line, driving at speed higher than 30 km/h above the permitted speed,…) In these cases, the tenant will reimburse the landlord for all damages. In the event of an accident, the tenant must notify the landlord within 24 hours. In the event of late notification, the landlord can decline all responsibility. The tenant is prohibited from contacting the landlord's insurance company for any reason whatsoever. All correspondence, declarations or any other arrangement must go through the landlord's office and not through the insurance company. The vehicles are equipped with a tracking system to prevent theft. This secure data is only accessible to an authorized person from the rental company and can only be released in the context of an investigation / warrant from government services.

6. Delivery and return of the vehicle

The rental ends by the relief given by the lessor when the vehicle is taken back. The vehicle will be delivered to the address indicated by the lessor. The instructions given if the vehicle is returned without the lessor present must be strictly adhered to. Otherwise, a longer rental can be charged. The renter remains responsible for the vehicle until the rental company has been able to inspect it for general condition and cleanliness. The lessor can at any time request that the vehicle be returned earlier and can collect the vehicle from the lessee himself, if the lessor has reason to do so (e.g. non-payment of interim invoices, heavy damage to the vehicle, unlawful use of the vehicle, etc.). The vehicle must be returned in the same condition, except for normal wear and tear. The tenant can never invoke force majeure/emergency, etc. against the landlord to justify the damage/disappearance to the landlord. The renter accepts that, unless an amicable settlement has been reached, in the event of damage or damage to the vehicle, an independent and recognized car expert will be appointed by the lessor to determine the costs and duration of the repair and, if necessary, to determine whether it is normal or abnormal wear. If the damage is borne by the tenant, the expert costs will also be borne by the tenant. Renewal of the rental period is only possible with written agreement from the landlord. Under no circumstances will the tenant be able to rely on tacit extension

7. Liability and associated damages

The lessor is not liable for any damage (including loss of profit) resulting from unusability or unavailability of the vehicle as a result of a defect, accident or any other unforeseeable circumstance. The renter also releases the lessor from all responsibility for damage resulting from any defect in the vehicle. The renter is only liable for the vehicle. He must pay all violations (e.g. due to exceeding loading capacity, speed and other violations) incurred during the period he rented. If a violation was made during the rental period, the landlord will charge the tenant a one-off cost of 25 euros excluding VAT for the follow-up and all administrative costs associated with this. The renter must also comply with all administrative and tax obligations regarding the movement of goods.

8. Seizure of vehicle, immobilization of vehicle due to tenant error

In the event of seizure of the vehicle or immobilization of the vehicle due to the fault of the renter, or due to a collision at fault of the renter, the renter will be charged compensation as follows:

in the event of seizure: the duration of the period at the current rates until the vehicle is released and returned to the registered office of the lessor.
in the event of an accident: the duration of the recovery time at the current rates (km reimbursement of 250 km per day) with a maximum duration of 2 weeks
in case of total loss; immobilization due to faulty tenant and seizure due to faulty tenant: 4 weeks at the current rental rates.

9. Cancellation of a reserved vehicle

Cancellation must be made in accordance with the conditions below in order to be entitled to a refund of the reservation amount. In the event of late cancellation or failure to show up at the scheduled time, the customer is not entitled to a refund of his reservation deposit, as compensation for commercial losses and disruptions suffered. in the economic programming of X-Rent. A refund of the reservation amount can only be obtained: Rental period: ≤ 3 days Cancellation at least 48 hours before the start of the booking. Rental period: >3 days ≤6 days Cancel at least 2 weeks before the start of the booking. Rental period: >1 week. Cancel at least 30 days before the start of the booking. If the renter does not collect the booked vehicle on the agreed day and thus does not comply with the contract, the renter will owe the following compensation:

rental contract from 1 to 7 days: the contractually agreed rental rate for the number of days reserved will be charged.
rental contract longer than one week: a rental rate of 2 weeks, plus 1000 km at the applicable rates.
rental contract longer than one month: the rental rate of one month; plus 2500 km or the agreed all-in rental price per month

10. Late return of the rented vehicle

A rental contract provides 1 hour of commercial margin upon collection or return. In case of delay of several hours, extension rates apply. If the renter fails to return the vehicle to the address designated by the lessor on the contractually agreed date, the renter will be liable for the following irreducible damages: * per day of delay, the renter will be charged double the daily price of the vehicle plus one km compensation of 250 km per day of delay. The renter who fails to return the vehicle after the expiry of the end date on the contract exposes himself to legal proceedings for embezzlement and breach of trust.

11. 24/7 digital rental via MyMove App

Vehicles offered in digital rental can be rented 24/7 via the MyMove application. A deposit is reserved on the tenant's credit card for 7 days. If the lessor detects abuse, such as canceling reservations too late, terminating reservations early, not refilling the vehicle in question, not returning the vehicle in a tidy condition, a fee will be charged for this, which will be deducted from the reserved deposit. The renter is responsible for inspecting all damage in advance with that indicated in the application and reporting new damage before using the vehicle and also taking clear photos of the vehicle for damage control. In the absence of clear photos or failure to indicate damage before using it, the tenant is responsible for the repair costs.

12. Permit

If the renter carries out transport on behalf of third parties with the rented vehicle or trades or processes food, he must arrange for the necessary permits and other legal provisions that allow him to carry out this legally. The lessor can under no circumstances be held liable.

13. Legal provisions abroad

When the renter uses the vehicle abroad, the renter must comply with all legal provisions of all countries through which he passes. The landlord can never be held liable for this. The tenant must inform the landlord in advance of his foreign destination, otherwise the landlord cannot accept liability if problems arise as a result of not being insured in non-European countries (with regard to civil liability insurance and travel assistance) and/or assistance with breakdown or accident. The tenant is responsible for reimbursing toll roads and environmental restrictions, LEZ, etc.

14. General

By signing the rental contract, the tenant expressly expresses his agreement with the above-mentioned general terms and conditions that he has read and understood and to which the landlord has drawn his attention. The tenant acknowledges that these contract conditions apply to all subsequent rental contracts, which may be concluded verbally, by telephone or by e-mail. These contract conditions only do not apply if they are explicitly stated in subsequent rental contracts.

General terms and conditions X-Rent - Lift service

1. Scope AV

1.1. All contractual legal relationships, both current and future, between X-RENT and the Customer are governed by: (i) the (electronic) confirmation issued by X-RENT, (ii) the Special Terms and Conditions accepted by the Customer, (iii) the quotation signed or otherwise accepted by the Customer based on previous).

1.2. X-RENT's activities include (i) the rental of equipment (without additional services) and (ii) the Lift Service. These GTC apply to the Lift Service.

1.3. X-RENT contracts with both professional customers and consumers within the meaning of the Economic Law Code.

1.4. By placing an order with X-RENT, the Customer acknowledges that he has taken note of the GTC and accepts them. The GTC also apply to all future commercial relationships regarding the Lift Service between X-RENT and the Customer.

1.5. The GTC always take precedence over the Customer's general terms and conditions, which are not enforceable against X-RENT, even if they stipulate that they are the only ones that apply.

1.6. The (repeated) non-application by X-RENT of any right can only be regarded as tolerating a certain situation and does not lead to the forfeiture of rights.

1.7. X-RENT reserves the right to adjust or change the GTC at any time.

1.8. The possible nullity of one or more clauses from these GTC or part thereof does not affect the validity and applicability of the other clauses and/or the rest of the provision in question. In the event of nullity of one of the provisions, X-RENT and the Customer will negotiate to replace the null and void provision with an equivalent provision. If X-RENT and the Customer do not reach an agreement, the competent court may moderate the void provision to what is (legally) permitted.

2. Quotations

2.1. A quotation is only valid for the specific order to which it relates and therefore does not automatically apply to subsequent similar orders. Quotations only include the order expressly stated therein, with the exclusion of an extension of the Lift Service or additional movements (such as extending the duration of the Lift Service), unforeseen circumstances or any other reason. A quotation is only valid for the duration stated therein and, failing this, for a duration of thirty (30) calendar days.

2.2. The price estimate in the quotation only applies on the condition that the Customer has provided X-RENT with all information necessary or useful for the execution of the order.

3. Establishment of agreement

3.1. The placing of an order by the Customer (in any manner whatsoever, whether by telephone, online, by email, etc.) does not constitute an agreement with X-RENT.

3.2. The agreement is only concluded upon acceptance of the order by X-RENT, in particular by (failing the foregoing): (i) the (electronic) confirmation from X-RENT, (ii) signature by the Customer of the Special Terms and Conditions, (iii) acceptance by the Customer of the quotation from X-RENT, (iv) start of the execution of the Lift Service by X-RENT.

3.3. Any changes or additions – after conclusion of the agreement – are only valid after written agreement from both parties. In the absence of the aforementioned written agreement, it is assumed that these have been carried out in accordance with the (verbal) instructions of the Customer.

3.4. X-RENT always reserves the right to request additional information regarding the Customer, its activities or creditworthiness and to refuse or suspend the execution of the order, or to demand full advance payment or an advance.

4. Cancellation of agreement

Cancellation by the Customer
Right of withdrawal

4.1. In application and under the conditions of Book VI Market Practices & Consumer Protection of the Economic Law Code, the consumer customer has a right to withdraw from agreements for the delivery of services concluded remotely / outside the sales premises, without giving reasons within a period of fourteen (14) calendar days after the day on which the agreement cf. Article 5 has been established, unless the Lift Service was carried out within this withdrawal period at the request of the Consumer Customer.

4.2. To exercise the right of withdrawal, the Consumer Customer must notify of his decision to withdraw from the contract. In order to comply with the withdrawal period, it is sufficient that the Consumer customer sends the communication regarding the exercise of the right of withdrawal before the withdrawal period has expired.

4.3. If the Consumer Customer correctly revokes the agreement in accordance with the terms and conditions, the Customer will receive all payments he has made at that time back without delay and in any case no later than fourteen (14) calendar days after X-RENT has been informed of the decision of the Consumer Customer to withdraw from the agreement. Outside the application of the right of withdrawal

4.4. The Customer can cancel the agreement (outside the application of the right of withdrawal as described above) up to a maximum of two (2) working days before the planned time of commencement of the Lift Service.

4.5. (i) In the event of cancellation less than two (2) working days before the agreed time of the start of the Lift Service, (ii) if the Moving Lift cannot be installed at the agreed time due to the customer's error (for example but not limited to the situation where the agreed location is not accessible to the Moving Lift, the necessary permits and/or traffic guarantees have not been requested by the Customer, there is insufficient space available to set up the Moving Lift, etc.), or (iii) if the Lift Service cannot continue due to circumstances attributable to Customer, X-RENT is entitled to withhold or charge the full price for the provided Lift Service, as compensation for costs incurred and further damage (including the inability for

Cancellation / relocation by X-RENT

4.6. X-RENT has the right to cancel the agreement up to two (2) working days before the planned start time of the Lift Service. In that case, monies already paid that relate to the Lift Service yet to be performed will be fully refunded to the Customer within a reasonable period (following the aforementioned communication). Under no circumstances does the Customer have any additional right to any compensation.

4.7. X-Rent also takes the right to move to a different time, without a compensation for a planned lift service up to five (5) working days before the planned time of the start of the lift service, without compensation and without being liable for this can be stated. Where appropriate, the Customer has the right to cancel the agreement free of charge within forty-eight (48) hours after the notice of relocation. In that case, monies already paid that relate to the Lift Service yet to be performed will be fully refunded to the Customer within a reasonable period.

5. Advance payment

5.1. X-RENT always reserves the right to request from the Customer (i) 30% of the total amount as an advance or (ii) full payment before carrying out the Lift Service.

5.2. Failure to pay the advance or the full price on time, if so agreed, will lead to the suspension of the execution of the Lift Service. If the Customer refuses to make payment even after a reminder,

6. Price

6.1. All prices are expressed in euros including VAT.

6.2. Unless expressly agreed otherwise, the price is calculated on the basis of a fixed unit price per hour and per commenced quarter of an hour (15 minutes), calculated from the moment that X-RENT arrives at the Customer's location with the Moving Lift until the moment that the Lift Service has been completed / cleared away. If the Lift Service takes less than one hour, the fixed unit price for one hour remains payable by the Customer to X-RENT.

6.3. X-Rent is entitled to charge a fixed kilometer allowance for journeys (i) to and from the location of the Lift Service, calculating from the social seat of Lift-Y, and (ii) between two locations where the Liftservice commissioned of the Customer is carried out.

6.4. X-RENT reserves the right to adjust the unit prices – including the unit prices stated on the Website – at any time. The price payable by the Customer is the price applicable at the time the Customer places the order.

7. Payment

7.1. The price must be paid to X-RENT in cash or electronically as soon as the Lift Service has been carried out by the Customer.

7.2. Professional customers can exceptionally request X-RENT to grant a payment term instead of a cash payment. The payment term as indicated on the invoice by way of stating the due date applies in this case. All invoices are always payable without discount by transfer to the bank account number communicated by X-RENT. In the event that

7.3. If consumers wish to receive an invoice, they must take the initiative to request an invoice from X-RENT.

7.4. Invoices can only be protested in writing within five (5) calendar days after the invoice date, stating the invoice date and number and a detailed explanation of the protest.

7.5. The unconditional payment of part of an invoice amount constitutes express acceptance of the corresponding part of the invoice. Such a protest does not release the Customer from his payment obligations under any circumstances.

7.6. Partial payments are always accepted under all reservations and without any adverse recognition, and are first allocated to the collection costs, then to the compensation clause, the interest due and finally to the outstanding principal sum, with priority being allocated to the oldest outstanding principal sum.

8. Late payment

8.1. For any sum due that has not been paid in whole or in part by the Customer on the due date, default interest of 1% per month in arrears will be charged by operation of law, without prior notice of default, whereby each month commenced is considered to have expired in full and, in addition, the amount due will be increased by all X-RENT collection costs associated with the collection of the debt, as well as by 20% of the outstanding amount, with a minimum of € 250.00 (excl. VAT), by of fixed compensation, without prejudice to X-RENT's right to claim higher compensation.

8.2. If the Customer fails to pay one or more outstanding claims to X-RENT, X-RENT reserves the right to immediately stop any further execution of the Lift Service and to declare other orders and assignments as canceled without any notice of default. in which case compensation as provided for in Article 4.5 is due.

8.3. Furthermore, this entails the immediate due and payable of all other invoices, even those that have not yet expired, and all permitted payment terms expire. The same applies in the event of impending bankruptcy, judicial or amicable dissolution, cessation of payment, as well as any other fact indicating the insolvency of the Customer.

9. Execution of the Lift Service

9.1. The Lift Service has an obligation of means on behalf of X-RENT and not an obligation of results.

9.2. X-RENT will always try to comply with the agreed time for the execution of the Lift Service to the best of its ability. However, this time is purely indicative and always approximate. Exceeding the scheduled time cannot give rise to termination, cancellation or dissolution of the agreement at the expense of X-RENT, substitution or any fine or compensation of any kind.

9.3. The Customer is responsible for ensuring that a person is present at the location fifteen minutes (15 minutes) before the agreed time. Additional waiting time or any other delay due to the Customer will be charged to the Customer. If no one is present at the location fifteen minutes (15 minutes) after the agreed time for the performance of the Lift Service, X-RENT will consider the order as canceled, in which case the compensation as provided for in Article 4.5 is due.

9.4. The Customer guarantees that the agreed location is accessible for the performance of the Lift Service, including for bringing the Moving Lift to site and for correct installation and operation. This assumes, among other things, (but is not limited to): a stable surface for the installation of the Moving Lift, no presence of cables that could hinder the use of the Moving Lift, sufficient passage for the Moving Lift to the location, sufficient space for the installation of the Moving Lift, demarcating / making inaccessible the space where the Moving Lift will be placed, applying for and obtaining the necessary permits and/or traffic signs…. If the Lift Service cannot be performed due to an error or negligence on the part of the Customer, X-RENT is entitled to compensation cf. article 4.5.

9.5. X-RENT can always decide at its own discretion that the Lift Service cannot be performed, for example because the location for the performance of the Lift Service is not accessible at the discretion of due to unsuitable or dangerous weather conditions... X-RENT's decision not to carry out the Lift Service cannot give rise to any fine or compensation of any kind.

9.6. The Customer is obliged to cooperate and provide the necessary and useful support in the implementation of the Lift Service by X-RENT.

9.7. The Customer is solely responsible for the correct placement and attachment of the goods on the Moving Lift in accordance with the instructions regarding correct and safe use. The Customer undertakes not to place goods on the Moving Lift with a value higher than EUR 1,000, or that exceed the maximum lifting capacity of 300 kg or the dimensions of the loading platform. The Customer (or other persons who assist with loading and unloading the goods on the Moving Lift, for which the Customer is responsible), will not place themselves on the loading platform at any time and under no circumstances.

9.8. The Lift Service is limited to the mere operation of the Moving Lift. X-RENT is therefore not responsible for the placement and unloading of the goods on and from the Moving Lift. If, at the request of the Customer,

9.9. X-RENT provides the Lift Service on an independent basis. This independent collaboration between X-RENT and the Customer does not entail any bond of subordination.

9.10. X-RENT reserves the right to call on subcontractors for the execution of the Lift Service, for which X-RENT is responsible.

10. Complaints

10.1. All complaints regarding the Lift Service must be reported by the Customer no later than upon termination of the Lift Service and acceptance of the performance, by means of a notification in the Special Terms and Conditions of X-RENT, with additional motivation. In the absence of a timely complaint and/or if, after the execution of the Lift Service, the Customer is not present to sign the second part of the Special Terms and Conditions, the Customer is deemed to irrevocably accept the Lift Service provided.

10.2. The Customer is obliged to reimburse the costs incurred as a result of unjustified complaints.

11. Liability X-RENT

11.1. X-RENT's liability will never exceed the invoice value of the Lift Service, nor exceed the amount of the insurance policy payments entered into by X-RENT. X-RENT's liability is in any case limited to the liability that is mandatory by law.

11.2. X-RENT does not guarantee that the Moving Lift will be usable under all circumstances.

11.3. The Customer cannot claim indemnification from X-RENT for: - Indirect or indirect damage; - Damage caused by incorrect, unreliable, incomplete or late input or instructions from the Customer or an employee of the Customer, including with regard to the data, information and instructions made available with regard to the Lift Service; - Damage caused by delays with regard to the execution of the Lift Service (including the additional costs resulting from this for the Customer); - Damage to the goods on the Moving Lift, in particular, but not exclusively, pre-existing defects or damage to the goods placed on the Moving Lift, damage caused by placing the goods on the Moving Lift, securing the goods to the Moving Lift or unloading the goods from the Moving Lift, since this is done under the responsibility and at the risk of the Customer, damage to goods placed on the Moving Lift with a value higher than EUR 1,000;- Defects caused directly or indirectly by an act of the Customer or a third party, regardless of whether this was caused by an error, negligence, carelessness or non-application of these conditions (for example damage caused by improper installation and/or unloading of the goods on the Moving Lift); - Damage caused by rain or stormy weather, if the Customer has instructed X-RENT not to wait for the end of the rain and stormy weather, in which case the execution of the Lift Service is carried out entirely at the Customer's risk; - Minor or unavoidable damage to the goods caused by normal use of the Moving Lift; - Damage that would not have occurred if the Customer had acted sufficiently diligently to limit the damage; - Damage caused by force majeure or hardship, in accordance with the provisions of Article 12.

11.4. The liability of X-RENT can only be held by the direct Customer of X-RENT and not by third parties.

12. Force majeure & hardship

12.1. LIFT-Y and the Customer are not liable for any failure to fulfill their obligations caused by force majeure or hardship. Are conventionally regarded as cases of force majeure or hardship: all circumstances that were reasonably unforeseeable and unavoidable at the time of concluding the agreement, and that create the impossibility for the person concerned to execute the agreement or that hinder the execution of the agreement. would make the agreement financially or otherwise more onerous or difficult than is normally foreseen (such as, but not limited to, war, fire, seizure, delays or bankruptcy of third parties relied on by the person concerned, shortage of personnel, strike, business organizational circumstances, threats or acts of terrorism).

12.2. The aforementioned situations give the person concerned the right to request the revision and/or suspension of the agreement by written service to the other party, without any compensation being or may be due. If the situation of force majeure and/or hardship lasts longer than 2 weeks, the parties have the right to terminate the agreement without any compensation being or will be due.

13. Processing Personal Data

13.1. The processing of personal data by X-RENT takes place in accordance with the applicable privacy legislation and the privacy statement as available on the Website.

13.2. The Customer has given X-RENT permission to include the personal data provided by the Customer in an automated database. This data can be used for the execution of the agreement, the administration of the customer base and the conduct of information or promotional campaigns in connection with the activities of X-RENT.

13.3. The Customer can always request communication and correction of his data and can always indicate that he no longer wishes to remain included in the X-RENT customer base and no longer wishes to receive commercial information from X-RENT.

14. Netting

14.1. In accordance with the provisions of the Belgian Financial Security Act of 15 December 2004, X-RENT and the Professional Customer automatically and legally offset and settle all currently existing and future debts towards each other.

14.2. This debt settlement will in any case be enforceable against the trustee and the other concurrent creditors, who will therefore not be able to oppose the debt settlement carried out by the parties.

15. Competent courts and applicable law

15.1. All disputes will be settled by the courts of the district where X-RENT has its registered office, unless X-RENT expressly deviates from this.

15.2. Belgian law applies.